Enhancing user engagement through behavioral design — turning the long, quiet wait of investing into a felt sense of progress.
A 10kdesigners cohort prompt: design a gamification experience for an app of choice that improves retention and rewards long-time users.
I picked Groww — India's largest retail investing app — because the gap between signing up and sticking around is where the real design problem lives.
Three forces stack on top of each other: a literacy gap, a behavioral mismatch, and a business problem. The next three slides break each one open.
Only 27% of Indians are financially literate (NCFE, 2023). Yet millions have an investing app on their home screen.
As Groww expands into Tier 2 and 3 cities, the gap widens. First-time investors view the market like gambling — and the first dip triggers panic-selling, then permanent abandonment.
The barrier to entry dropped. The barrier to understanding didn't.
Buy a stock. Start an SIP. Wait. Nothing visible happens for weeks. The portfolio might dip. There is no pulse.
Tap → like → dopamine. ~1 second feedback loop.
Lesson → streak → notification. Daily feedback loop.
SIP → silence → maybe a notification at month-end. ~30 day feedback loop.
A significant cohort completes KYC, makes a single ₹500 exploratory investment, and then goes dormant. There is no internal trigger to bring them back.
Today the only hook is market movement (fear / greed) or a fresh paycheque. The app has no quest, no streak, no reason to return.
Illustrative funnel based on retail investing benchmarks.
First real job. First disposable income. Hears colleagues talk about SIPs at lunch. Feels FOMO and anxiety in equal measure — knows she should invest, but charts and jargon make her flinch.
High · Digital native
Low · Beginner
Wants to feel smart in money conversations with peers. Prefers apps that work like Instagram — quick, visual, intuitive.
"Bear market," "equity," "CAGR" — terms that make her feel stupid. The boredom gap after setting up an SIP. The terror of losing money.
Priya's six-panel arc — trigger, jargon wall, silence, drop-off — and how a gamified intervention rebuilds the habit loop.
Bill payments — the most boring task in fintech — wrapped in coin economies, scratch cards, and member tiers.
Streaks, leagues, freezes, and an aggressive owl. Daily habit formation as a public, social commitment.
Round-ups visualized as a growing tree. Micro-investing as ambient, visible accumulation — not as a chart.
Today
After
HMW turn the silent waiting period of investing into a felt, daily sense of progress — without compromising sound long-term behavior?
Gamification = "the application of game-playing elements (point scoring, competition, rules of play) to other areas of activity to encourage engagement." From the toolbox, I picked the three that best fit a long-horizon habit:
Highlighted: chosen for v1. Leaderboards intentionally cut — competitive financial comparison can backfire for novices.
Each layer answers a different psychological need — habit, achievement, identity — and feeds the next.
A monthly chain of checkmarks. Visual proof of consistency. Don't break the link.
Tiered coin badges from ₹5K to ₹5L, plus duration medals from 1 month to 1 year of SIP.
A profile worth checking. Avatar ribbon, donut chart, streak module, badge case — all on one screen.
A month-by-month visualization of every SIP installment, anchored by a longest-streak counter and a gentle nudge to enable autopay before the next due date.
Twelve monthly cells, filled month-by-month. Loss-aversion does the work — the chain is precious because it can break.
"Protect yourself from losing your streak — turn on autopay." Habit gets infrastructure.
The next badge sits at the bottom of the page, half-unlocked. The brain pulls toward it.
Investment in India is denominated in lakhs, not thousands of dollars. The milestone system mirrors how Priya's parents talk about money — 5K, 25K, 50K, 1L, 2.5L, 5L — paired with duration medals for SIP consistency.
Amount invested (coins) + duration of SIP (medals). Different users optimize different metrics.
"Unlocked by 83.1% of Groww users" — collective, not competitive. Belonging without ranking.
The naming — "First Fives," "The Century," "Blue Chip" — borrows from cricket, not Wall Street.
All three layers come together on a single dashboard. Avatar ribbon, portfolio split, the streak preview, and a tappable badge case — built for daily glanceable check-ins, not weekly transactions.
The avatar carries an ownable signal of tenure — your earliest SIP date wraps around your photo. A subtle status flex.
Investment overview · streak preview · achievements row. No deep navigation needed.
From picking the first SIP to the achievement unlock moment — designed as a single connected loop, not a feature bolted onto an existing flow.
When Priya unlocks The Century — her first ₹1L invested — the app stops feeling like homework and starts feeling like a story she's writing.
"I just earned my Century badge — and I'm so close to fulfilling my investment goals. This actually makes sense, and it's fun."
— Priya, after 12 months
An interactive Figma prototype walking through home → SIP setup → streak page → achievement unlock.
This is conceptual work. I haven't shipped to production users. But every pillar maps to a metric I'd want to validate, and a benchmark to learn from.
Designed by
Shivangi Sudan
Product Designer · 10kdesigners Cohort 11 Capstone
Reach out
sudanshivangi@gmail.com
shivangisudan.framer.ai
linkedin.com/in/shivangisudan
Designed in 2 weeks · for users I'd want to actually help.